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TransWEB Setup Guide

Below are the step-by-step instructions to set up TransWEB on the TransACT VDSL network.

If you experience any problems, please contact Grapevine Technical Support on 133 500 (option 3)

1) Double click on the TransWEB icon on your desktop.
Windows desktop screenshot
2) This will bring up the following window.
TransACT broadband introduction screenshot
3) Click on Tools and select Connection settings.
TransACT broadband connection settings menu screenshot
4) Enter in the following details:
  • Service name is Grapevine
  • Your username is your full Grapevine email address.
  • Tick the boxes as you would like, then click OK.

TransACT broadband connection settings screenshot
5) Click the Connect button and you should see a prompt like the one below.
TransACT broadband dialing screenshot
6) If you receive the follow dialog box, click Yes.
TransACT broadband security alert screenshot
5) Once you see this screen, you are now connected to Grapevine and you can simply minimise the TransWEB software and begin using your connection.
TransACT broadband welcome to portal screenshot
 
Grapevine support
13 35 00
helpdesk@grapevine.com.au
©2013 TransACT Capital Communications Pty Ltd
ABN 23 093 966 888 trading as Grapevine Ventures.

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