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Setting up TransACT on Windows XP

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Below are the step-by-step instructions to set up your Windows Vista machine on the TransACT VDSL network. This guide is only applicable if you have a single Windows Vista PC connected directly to the TransACT equipment or supplied Ethernet wall-socket.

This guide does not apply when using a purchased router unless it is in "Bridged Mode". Please refer to your router manual and setup guide

If you experience any problems, please contact Grapevine Technical Support on 13 35 00 (option 3)

1) Load Control Panel (Start > Control Panel)
Windows XP menu shown when clicking 'start'
2) If your Control Panel looks like the picture below, click on link “Switch to Classic View”.
Control panel screenshot for Windows XP
3) Double click on Network Connections.
Control panel classic view screenshot for Windows XP
4) Ensure that the Local Area Connection says “Connected” or “Limited or no connectivity”.
If your Local Area Connection says "Network Cable Unplugged", you need to check the cabling and ethernet ports between your PC and the TransACT equipment.
Network connections screenshot for Windows XP
5) On the left hand side, click on “Create a New Connection”.This will launch up the New Connection Wizard. Click next.
New connection wizard screenshot for Windows XP
6) Ensure “Connect to the Internet” is selected, and click Next.
New connection type screenshot for Windows XP
7) Click the second option “Connect using a broadband connection that requires a username and password”, and click Next.
Setting up a manual connection screenshot for Windows XP
8) Type in the name of the ISP as Grapevine.
Connect using a broadband connection screenshot for Windows XP
9) Type in your username and password in the appropriate fields. Ensure your username is your full Grapevine email address.
Also ensure both tick boxes are checked.
ISP name screenshot for Windows XP
10) (Optional) Tick the checkbox “Add a shortcut to this connection to my desktop”.
Internet account information screenshot for Windows XP
11) Click Finish.
Completing connection screenshot for Windows XP
12) Click on the Connect button.
Connect to screenshot for Windows XP
13) You should now be connected to Grapevine.
Connected screenshot for Windows XP
Note: "Speed: 100.0 Mbps" or "Speed: 10 Mbps" or "Speed: 1000 Mbps" only is applicable between the Network Interface Card and the device on the other end of the Network Cable. This does not state your connection speed to the TransACT network.
 
Grapevine support
13 35 00
helpdesk@grapevine.com.au
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ABN 23 093 966 888 trading as Grapevine Ventures.

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