Grapevine - Grow your world

Setting up TransACT on Windows 7

Logo

Below are the step-by-step instructions to set up your Windows 7 machine on the TransACT VDSL network. This guide is only applicable if you have a single Windows 7 PC connected directly to the TransACT equipment or supplied Ethernet wall-socket.

This guide does not apply when using a purchased router unless it is in "Bridged Mode". Please refer to your router manual and setup guide

If you experience any problems, please contact Grapevine Technical Support on 133 500 (option 3)

If you experience any problems, please contact Grapevine Technical Support on 13 35 00 (option 3)

1) Load Computer from the start menu (Start > Computer)
Windows 7 menu shown when clicking 'start'
2) Click on "Network and Internet".
Control panel screenshot for Windows 7
3) Click on "Internet Options".
Network and Internet control panel for Windows 7
4) Click on the "Connections" tab at the top.
Internet options screenshot - initial screen - for Windows 7
5) Click on the "Add..." button.
Internet options - connections tab - screenshot for Windows 7
6) Select "Broadband (PPPoE)".
Connect to the internet - initial screen - screenshot for Windows 7
7)
  • Type in your username and password in the appropriate fields. Ensure your username is your full username including the @ symbol and realm (domain).
  • Tick Remember this password.
  • Type in the Connection name as Grapevine.
  • Click Connect.

Connect to the internet - user details - screenshot for Windows 7
8) Windows will now connect you to the Internet and create a shortcut on your desktop.
Connect using a broadband connection screenshot for Windows 7
9) You should now be connected to Grapevine.
ISP name screenshot for Windows 7

Note: "Speed: 100.0 Mbps" or "Speed: 10 Mbps" or "Speed: 1000 Mbps" only is applicable between the Network Interface Card and the device on the other end of the Network Cable. This does not state your connection speed to the TransACT network.

 
Grapevine support
13 35 00
helpdesk@grapevine.com.au
©2018 TransACT Capital Communications Pty Ltd
ABN 23 093 966 888 trading as Grapevine Ventures.

Internet Industry Association

About Grapevine