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Changing password in Account manager

Below are the step-by-step instructions to change your password using account manager.

If you experience any problems, please contact Grapevine Technical Support on 13 35 00 (option 3)

1) Log into Account Manager. Ensure that you use the first part of your email address in the username field - not your full email address. Then click on Login.
Login screenshot for Account manager
2) Once you login, you should see a similar screen with your details and the plan you are currently on, including details of your monthly quota.
Services screenshot for Account manager
3) Click on the username you wish to change the password for on the right hand side .
4) Scroll down to the bottom of the page, and click on the Edit button. This page lists all details for the user selected. This page also allows you to change the password for the user's account.
Password changes will affect email logins as well as connection logins for the same username.
Edit user screenshot for Account manager
5) Once any changes have been made, click on the OK button on the bottom.
Accept changes screenshot for Account manager
 
Grapevine support
13 35 00
helpdesk@grapevine.com.au
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ABN 23 093 966 888 trading as Grapevine Ventures.

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