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  • Guides
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• Guides
• Terms and policies
• Hardship assistance
• FAQs
• Retired plans
• Contact us

Terms and policies

Copyright Policy

Grapevine Copyright Policy (PDF) (31kb)

Acceptable Use Policy

Grapevine Acceptable Use Policy (PDF) (40kb)

Grapevine broadband

Grapevine broadband plans on the TransACT Network

Terms and conditions (PDF) (75kb)
Service schedule (home broadband) (PDF)   (52kb)
Service schedule (business broadband) (PDF)   (50kb)

Grapevine broadband plans on the National Network

ADSL network

Terms and conditions (PDF)   (96kb)
Service schedule (PDF)   (53kb)

Grapevine web hosting

Web hosting terms and conditions (PDF)    (67kb)
Web hosting service schedule (PDF)    (51kb)

Grapevine dial-up

Terms and conditions (PDF)   (67kb)
Service schedule