•  
  • Who is Grapevine
  • Employment
  • Traders
  • Contact us

•  
  • Broadband
  • Dial-up
  • Additional mailboxes
  • Web hosting
  • Business

•  
  • Web mail
  • Account manager
  • Hosting manager

•  
  • Guides
  • Terms and policies
  • Hardship assistance
  • Network status
  • FAQs
  • Retired plans
  • Contact us

•  

• Guides
• Terms and policies
• Hardship assistance
• Network status
• FAQs
• Retired plans
• Contact us

Terms and policies

Copyright Policy

Grapevine Copyright Policy (PDF) (31kb)

Terms and conditions

Grapevine Acceptable Use Policy (PDF) (40kb)

Grapevine broadband plans on the TransACT Network

Terms and conditions (PDF) (75kb)
Service schedule (home broadband) (PDF)   (52kb)
Service schedule (business broadband) (PDF)   (50kb)

Grapevine broadband

Grapevine broadband plans on the National Network

ADSL2+ network

Terms and conditions (PDF)   (96kb)
Service schedule (PDF)   (53kb)

ADSL network

Terms and conditions (PDF)   (96kb)
Service schedule (PDF)    (50kb)

Grapevine web hosting

Web hosting terms and conditions (PDF)    (67kb)
Web hosting service schedule (PDF)    (51kb)

Grapevine dial-up

Terms and conditions (PDF)   (67kb)
Service schedule

Forms

Direct debit request form and service agreement (PDF)   (81kb)