Home broadband plans — National network

All charges are GST inclusive unless otherwise stated. Early cancellation charge of $120 applies if the service is cancelled within 12 months. All plans are subject to Grapevine terms and conditions and Acceptable Use Policy. A $110 connection fee applies to all new accounts except when a customer is transferring their existing ADSL broadband connection to Grapevine where a $40 transfer fee will apply. A $30 plan change fee applies when upgrading/downgrading to a new Grapevine plan. For ADSL 256K/200MB and ADSL 8M/25GB Grapevine plans, overrun charges apply when you reach the maximum download limit for your selected plan, up to the overrun limit stated in the relevant Service Schedule. Grapevine provides usage alerts via email to your Grapevine email address so you can monitor your download usage. For shaped plans, after the overrun limit is reached, downloads are free but connection speed is slowed to 72kbps for the remainder of the Download Measurement Period. *Speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, member premises interference, traffic and hardware and software. ^Please confirm with your telephone service provider that you will be charged at a local call rate for using 0198 services to access your account from interstate if using a dial-up connection.