If you are an existing customer and would like to upgrade your Grapevine plan, please contact Grapevine support on 13 35 00.
You can sign up online with our secure application process or call 13 35 00 — have your payment method details handy.
Signing up online will take around 5 minutes. You will need to:
Create a user profile
Select a username and password, and enter the required contact details for your new account.
Choose your direct debit payment method
You can choose from two options to pay for your Grapevine account.
The full amount of your Grapevine account payment will be deducted from your nominated credit card or savings/cheque account on the due date.
Read and agree to our Grapevine terms and conditions
This will explain our terms and conditions of service and acceptable use policies.
Configure your account
Configure your new Grapevine ISP account through the Account manager tool.